Pinnacle have customer support options listed on their websites but their range is restricted compared to some of their peers.
They do have a number of different languages available and this is extremely handy. They have a worldwide customer base and therefore it’s vital that they offer this range.
The email service is solid enough and responses tend to be quick and helpful. Users can submit the email form online and select their desired department. This is available 24 hours a day/7 days a week.
Question: What is Pinnacle email address?
Answer: customerservice@pinnacle.com
At the time of writing, there doesn’t appear to be a live chat option. Most bookmakers have added this in the last twelve months and it’s an extremely efficient and speedy way of getting in touch with the company.
Hopefully, they will add this in the future. Pinnacle tend to do things differently and that is something which has to be admired however, they really should follow the crowd when it comes to adding a live-chat function.
