There is a dedicated page which deals with queries and conundrums. The simplest method is to send an email, and these are usually answered reasonably promptly.

Customer Support

Customer service is available 24/7, and in multiple languages.

There is also a live chat function which has recently been added to the site, and this is a welcome addition. It’s an impressive array of options, but the instantaneous responses available on the live chat function is always the most productive way of resolving issues.

Social media pages are another way for customers to get in touch with operatives, although responses on Facebook can often take a couple of days to be answered.

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