Hollywood Bets have a number of different customer support options and their FAQ page is the first place to visit for those who have a query.
HollywoodBets Customer Support
There are a number of details explanations available on this page relating to signing-up, documentation and welcome bonuses.
A new set of FAQs have also been added for mobile players.
If players are still unable to find a solution, there is an email service which is available, although responses have been known to be slow and there is also a direct phone number.
One recent addition is that customers can use social media to get in touch with HollywoodBets. This is a quicker way of getting a response as the social media team seem fairly active and are often quick to react. However, players must be careful not to dish out too many account details via this medium.