Customer support is an area in which Cloud Bet excel, and they have a detailed FAQ page which should help players find a solution to their problems. These queries usually relate to making a deposit, claiming the welcome bonus and withdrawing winnings.
CloudBet Customer Support
There are also pages which help potential new players understand the process of using Bitcoin, highlighting the differences between Bitcoin and Bitcoin Cash. They also take players through the process of moving money between their e-wallets and betting wallets.
Outside of this, the live chat function is handily placed on the right hand side of the page, and this will pop up when players are signing up and making their first deposit. Staff are extremely friendly and helpful and endeavour to keep players feeling safe, secure and satisfied throughout the entire process.
There is also the option of sending an email. These are usually answered promptly and efficiently.
The customer support lines operate 365 days a year, 24/7 and are available in numerous different languages.
Overall, the customer support gets a huge thumbs up and is one of the best things about Cloud Bets.